Please review the Before you play article and ensure your system has been updated if you are experiencing graphical issues. This includes, but is not limited to:
- Corrupted or rainbow-colored textures
- Spikes in the ground
- Flickering branches in trees
Should the graphical issues persist and you have a NVIDIA graphics card, please complete one or all of the following:
- Open Geforce Experience
- Log out of your current Windows user and sign back in
- Reboot your PC
In rare cases rolling back to driver version 431.60 has resolved these issues.
If none of the above resolves this, please reach out to our support and ensure that your Diagnostic Mode is turned on. To check this in-game:
- Go to Options
- Go to Video, scroll to the bottom
- Turn on Diagnostic Mode
- Restart the Game
This will log data about your hardware and computer state. All data logged can be found on your computer here: %localappdata%\Gears5\Saved\Logs\diagnostic.log
NVIDIA supports graphics cards from the 10 series (Pascal) or higher on Windows 7 with DirectX 12. If your machine meets the minimum requirements to run Gears 5, we recommend upgrading to Windows 10 to have the best possible experience.
Playing on Windows 7 with older NVIDIA graphics cards (from the Maxwell, Kepler or Fermi generations) may cause significant issues, including crashes, and are not officially supported by NVIDIA. You may see a warning when booting the game with code GW505 if playing on one of these graphics cards.