Gears 5 uses Easy Anti-Cheat, an industry leading cheat detection and prevention tool, to ensure a safe, fair and competitive environment for players across both platforms.
If you are experiencing issues with Easy Anti-Cheat, please follow these steps provided by Easy Anti-Cheat:
- Verify connectivity to Easy Anti-Cheat
- Update Windows
- Update the game
- Close all unnecessary programs
- Manage your anti-virus
Verify connectivity to Easy Anti-Cheat
Ensure you can access the Easy Anti-Cheat Content Distribution Network by following these links.
You should see the message: '200 - HTTP OK'
If neither of the links display the expected message, make sure that nothing is blocking your Internet connection. If necessary, add Easy Anti-Cheat and the game folder to your firewall exception list or temporarily disable your firewall. Sometimes connection issues are caused by incorrect network router settings. For further assistance, contact your Internet Service Provider.
System files that the game relies on may be missing.
- Make sure all the latest updates for your operating system are installed.
- Install the latest Microsoft Visual C++ Redistributables.
- Run the following command with Administrator rights to repair corrupted system files: sfc /scannow Follow this guide for instructions on running a command with administrative rights.
Update the game
Errors may also be caused by a corrupted EasyAntiCheat installation. Follow this guide to repair the Easy Anti-Cheat service.
Close all unnecessary programs
Some programs on your computer may interfere with the game you're playing or Easy Anti-Cheat. Close all other programs not related to Windows. A cold reboot may be required.
Manage your anti-virus
Performing a full-system scan is highly recommended. If you don't have an anti-virus or it has been out of date for a while, you can use the software listed in Easy Anti-Cheat’s malware troubleshooting guide.
If the scan does not surface any issues, it may be that the error is related to anti-virus or similar software being corrupted and falsely blocking Easy Anti-Cheat.
Simply disabling it may not entirely stop the software from interfering with the game. Please uninstall any such software temporarily to verify that the game launches without it. If the game otherwise starts without issues, proceed to add its installation folder to the exception list.
If the steps above did not assist, Easy Anti-Cheat strongly recommends performing a clean Windows installation. Alternatively, you can ask Easy Anti-Cheat for assistance by sending a tech support ticket.